Customer Care

All ready-to-ship pins and goods ship within 7 days of purchasing. All domestic orders within the United States ship from San Francisco, California. Items shipped within the United States will be shipped through USPS First Class and will arrive within 2-7 business days. Tracking information will be included with your order. Minimalust Studio is not responsible for lost, stolen, or damaged mail.

We want you to be completely satisfied with your order! If for some reason you are not, or if the product you receive is damaged or does not correspond with how the product is presented on our Website, you have the right to submit a claim for return.

Please contact us within 7 days of having received the defective product. We will first attempt to repair or remedy the issue, but we will replace the product if this is not possible. If we are unable to remedy the issue or replace the product, we will process a refund. 

Please note that emailing us an image of any damage/defect on a product will speed up the return process. When we have received the product and approved the claim, you will be informed via email and either a new product (along with compensation for return-shipping costs) will be sent to you or we will send you a full refund for the product plus the return-shipping costs.